Custom Order | Design Your Own Candle!
$0.50 – $19.50
Bring the candle of your dreams to life with the custom candle option! Choose from various sizes, colors, and effects!
Also available for bulk/wholesale orders, special events, pre-order incentives, and book promos!
** Please read all notes in full description below before filling out the form and/or purchasing! **
** Custom orders to re-open March 2018! **
CUSTOM CANDLE IDEAS | BOOK PROMOS | EVENTS | SHOWERS | WEDDINGS | SUBSCRIPTION BOXES | PRE-ORDER INCENTIVES
Do you have a great idea for a candle that I don’t currently offer? Want to use a candle to help promote a book/for a giveaway? Need candles for a special occasion? Request a custom order and I’d be happy to work with you on your idea!
For any BULK ORDER candles, please email me instead of using this listing!
For any singular order candles or in small quantities, please use the dropdown menu to complete your purchase.
TO PURCHASE YOUR CUSTOM CANDLE:
** Please read all notes before filling out the form and/or purchasing! **
** Custom orders closed through the end of the year! **
- Select your desired size & container type from the dropdown menu and PURCHASE to start your custom order (no other size options are available at this time). I will reply to your questionnaire once purchase has been made if we need to follow up further.
- Fill out the Novelly Yours Custom Candle Questionnaire at the bottom of this listing!! Order may be cancelled/not filled if this questionnaire is not completed! I will reply within a few days to confirm/solidify all the details.
- Select up to four fragrances from my Novelly Yours Scent Library to be included in your custom candle!
- Please note all add-ons (mica dust, color swirl, splatter/drizzle) should be added as an extra item and will not be added to the candle without purchase.
- If you wish to a regularly-listed candle in a TIN instead of a JAR, select “Retired Tin” and let me know in the notes which candle you wish to order! You may skip the questionnaire in this case and I will process directly from your order notes.
- I am currently not processing custom orders for any previous Candles of the Month from 2017 forward or any seasonal scents as they may be restocked in their respective seasons. You may order an old Candle of the Month from 2016 & back through the “retired tin” listing as well!
- Not currently processing custom orders for old Layered Candles of the Month or a custom layered candle.
- Any old/retired scents not previously made into jars will still need to be processed as a custom listing. You may select 9oz jar as your custom candle and skip questionnaire, noting which retired scent you would like in the order NOTES. Order will be processed from the notes with no further communication needed.
CUSTOM CANDLE IMPORTANT FAQS:
- Availability: I will be periodically updating when I am able to take on custom orders! I will start with 10 available seats per month and add on if I am able to take more. They will be first come, first serve. I cannot reserve any spots since I receive multiple requests to do so!
- Cancellations: Custom orders can only be cancelled if production has not been started. Please do not purchase/request a custom candle if you feel you may have to back out of it! Once I have ordered special supplies or started your custom order, I can no longer refund your money (except for shipping, if it has not already shipped).
- Returns or damages: Custom orders cannot be returned. If there is an issue in shipping or damages occur, we can take it on a case-by-case basis to assess how we will handle the issue. I must have photos in order to potentially refund money for any damages or candle issues!
- What if I don’t like how it turned out? If you are unhappy with how your candle turned out, please contact me immediately and we can try to figure out a happy solution! Please know that I am doing my best to take your ideas as you noted in your questionnaire to bring them to life 🙂 Ordering a custom candle online can be exciting and tricky so please be open to a couple different possibilities. I always try to get you exactly what you ask for but sometimes scent/color combos in small batches are hard to get JUST right because of how small they are!
Please note that custom orders will start at a slightly higher price than regular listings and may take a little bit longer lead time due to the extra time and labor required to make a one-of-a-kind creation!
Minimum of 8oz (tin)/9oz (jar) order required for all custom orders since this is the smallest batch I can produce due to dye/fragrance ratios and pricing logistics. If you wish to split the candle up into smaller sizes than one 8oz/9oz, please message me before purchasing. I will not be able to process a custom candle in multiple sizes (for example, one 9oz and one 4oz) unless it qualifies for a bulk order since this requires me to create multiple labels.
BULK ORDERS | Novelly Yours is also open to bulk and wholesale orders! If you need candles for a big event, mailing, promo, or subscription box, I’d love to be considered as your candle source! Discounted pricing available for bulk orders and wholesale pricing available for subscription boxes and wholesale-sized orders. Send me an email with your estimated number needed and I’d be happy to provide you with a pricing estimate!
LEAD TIME | Custom candles may have a bit longer lead time due since they are in small runs. I am still working full time (outside of the candle company) so any large subscription box orders need at least a four week lead time if not more. Please email me for any BULK orders & and we can work on a timeline!
If your idea is a hit, it may even be come a permanent fixture in the shop! (I will always as permission before I add but do so.)
AVAILABLE SCENTS TO CHOOSE FROM (link will take you to an Excel spreadsheet): Novelly Yours Scent Library
SHIPPING | All custom candles are hand-poured and made to order so please allow 1-3 weeks lead time prior to shipping. Any (total) orders under 1lb will be shipped USPS First Class. Any orders 1lb or over will ship USPS Priority Mail (domestic). Items expected to ship within 7 – 20 days of payment. International items will ship USPS First Class mail. (Please note that USPS First Class mail does NOT include insurance and should any issues arise with your custom candle during shipping, we will not be able to file a claim for it.)
NOVELLY YOURS CUSTOM CANDLE QUESTIONNAIRE
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